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Service Technician

February 08, 2012 - April 01, 2012
Location:San Antonio, TX
Exempt/Non-Exempt:Non-Exempt
Benefits:Full
Employment Type:Full Time
Property:Haven at the Rim
Description:Multifamily Service Technician

Flournoy Properties is the property management division of privately held Flournoy Companies, a 42 year old well respected private developer, builder and operator of multifamily communities in the United States. Our portfolio spans across 9 states in 15+ markets. Our Class A and affordable communities range in size from 50 to 500 units.

We are actively seeking a high energy, hands on Service Technician for our 298 unit community, Haven at The Rim located in San Antonio, TX.
Duties:Under the direction and guidance of the Lead Service Technician, the service technician performs routine maintenance duties and other related tasks when assigned.

Assist the Lead Service Technician with completion of service requests, make ready, pool and grounds care, and preventive maintenance

Perform “On Call” after hours service on a scheduled rotation, handle emergency service requests and work a full Saturday scheduled rotation with the other service team members.

Assist with maintaining up to date parts, tools and equipment inventories, maintenance logs and records, employee schedules, warranty lists, etc.

Ensure positive resident relations by responding to requests in a friendly, professional manner and within the designated time frame

Maintain a strong emphasis on customer service help instill this value in co-workers

Maintain a safe work environment at all times and perform duties following all Federal, State and Flournoy safety policy and procedures

Assist Lead Service Technician in other duties as assigned/directed
Qualifications:Requirements and Experience


2 years experience in Multifamily or Commercial Property maintenance

Must have a current EPA certification

Understand and comply with the Equal Housing Opportunity requirements

Experience using a computer to manage schedules, make ready, service requests, email, etc.

Ability to communicate professionally and effectively with co-workers, residents, vendors and corporate staff

Strong passion for delivering “best in class” service to help ensure the highest level of Customer Satisfaction and Retention possible

Able to prioritize and manage multiple tasks

Must be able to complete work accurately and timely manner; ensuring Market Ready and Service Requests are completed on schedule

Valid driver’s license is required, as well as dependable transportation

Must be able to work with limited supervision.


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